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Exceptional Benefits

Welcome

Employee Benefits Website

Welcome

Employee Benefits Website

We are proud to offer a comprehensive benefits package briefly summarized on this employee benefits website. 
A great deal of time and effort has been invested in designing, funding, and maintaining a quality benefit plan. You and your family can also play an important role in getting the most from your benefits by making sure that you understand them.

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Benefits Call Center

888-350-3301

Monday – Friday   |   7:00AM – 5:00PM CST

Need to enroll?

888-350-3301

Monday - Friday (7:00am - 5:00pm CST)

Laptop and Paperwork

Summaries & Forms

Plan Resources & More

Videos

Valuable Benefits, Valuable People

Benefits Offered

  • Medical

  • Dental

  • Vision

  • Health Savings Account (HSA)

  • Flexible Spending Account (FSA)

  • Life Insurance

  • Disability

  • Accident Insurance

  • Critical Illness Insurance

  • Hospital Indemnity Insurance

  • Pet Insurance

  • Legal Pans

  • Employee Assistance Program

Image by Huma Kabakci
Phone App

Contacts

Benefit Contacts At-A-Glance

Valencia Hotel Group - Benefits Manager

713-871-0221 

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Medical - BlueCross BlueShield

Group# 284649

800-521-2227

www.bcbstx.com

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Medical - Kaiser Permanente

Group# 602076​

800-464-4000

www.kp.org

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Health Savings Account (HSA)

Optum Bank​

866-234-8913

www.optumbank.com

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Flexible Spending Account (FSA)

Advantage Benefits Plus​

800-809-6574

claims@abplusonline.com

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Dental

BlueCross BlueShield

Group# 284649​

800-521-2227

www.bcbstx.com

Vision EyeMed

BlueCross BlueShield

Group# F025630

855-556-8796

www.eyemedvisioncare.com/bcbstx/en-us

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Life Insurance (Basic & Voluntary)

BlueCross BlueShield

Group# F025630

866-422-4207

www.bcbstx.com/ancillary/employees

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Disability (Short & Long-Term)

BlueCross BlueShield

Group# F025630

866-422-4207

www.bcbstx.com/ancillary/employees

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Accident, Critical Illness & Hospital Indemnity

Breackpoint

844-657-1575

www.breckpoint.com

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Pet Insurance

​Pet Benefit Solutions

800-891-2565

www.petbenefits.com/land/valenciahotelgroup

 

Employee Assistance Program

Guidance Resources

ID: DISRES

866-899-1363

www.GuidanceResources.com

Phone Enrollments

Live 1:1 Enrollments

Do you have questions or need to make changes to your benefit elections?

Contact See My Benefits Online (SMBO) for any questions and information regarding enrollment and plan details:

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888-350-3301

Monday – Friday   |   7:00AM – 5:00PM CST

Hotline Consultant
This information, including any summaries or videos, is for our teammates. These documents and videos contain only a partial description of the benefits, limitations, exclusions and other provisions of these plans mentioned. It is not a policy. It is a general overview only. It does not provide all the details of this coverage, including benefits, exclusions and policy limitations. In the event there are discrepancies between these documents and videos, the terms and conditions of the policy will govern.
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